WHAT WE DO?

EmpowerAll helps clients from all over Australia to become more efficient, gain better control of their operations, reduce operational costs and provide better services and experience for our customers. Our main focus is on the following services:

  • Professional Services: We offer consulting, implementation and integration services to help our customers deliver their initiatives on the ServiceNow platform. Our value-added services also include process improvement and technical knowledge sharing to help our customers improve their capability to better manage and deliver ServiceNow solutions themselves.  EmpowerAll has expertise and experience in a wide range of ServiceNow components, such as, Service Portal, IT Service Management, HR Service Delivery, Asset Management, Customer Service Management, IT Operations Management, IT Business Management and many others.
  • Service on Demand: With the rapid adoption of ServiceNow globally, one of the main challenges many organisations face with the day-to-day operation of ServiceNow is resource availability. EmpowerAll has a team of ServiceNow experts to assist our customers with “business as usual” work and developing service catalogues to help improve operational efficiency. There is no lock-in contracts with our ‘Service on Demand’ offerings. Just simply contact us to register your details and start using our service.
  • Custom Application Development: EmpowerAll has been working with our customers to develop a variety of non-IT solutions on the ServiceNow platform. For example, enquiry management systems, appointment booking systems, procurement workflows and, most importantly, customer service portal to make these complete end-to-end solutions.